Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from myvitaray.com ("the Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and how you interact with it.
This is known as “Device Information.”

We collect Device Information using technologies such as:

  • Cookies – data files placed on your device that often include an anonymous unique identifier. Learn more: www.allaboutcookies.org

  • Log files – track actions on the Site and collect data like IP address, browser type, ISP, referring/exit pages, and timestamps

  • Web beacons / tags / pixels – electronic files used to record your browsing activity on the Site

When you make or attempt to make a purchase, we collect personal data including your name, billing and shipping addresses, payment details (e.g., credit card numbers), email, and phone number. This is referred to as “Order Information.”

When we mention “Personal Information” in this policy, we’re referring to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill your orders (including payment, shipping, and confirmations)

  • Communicate with you

  • Screen orders for potential fraud or risk

  • Provide product or promotional information based on your preferences

We use Device Information to:

  • Help detect fraud or suspicious activity (e.g., by monitoring IP addresses)

  • Improve our Site’s functionality and marketing performance

Sharing Your Personal Information

We share your information with trusted third-party service providers to help us deliver our services efficiently:

We may also share your data to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests for information

  • Protect our legal rights and prevent fraud

Behavioral Advertising

We use your Personal Information to deliver relevant advertisements and marketing communications tailored to your interests.

To learn more about how targeted advertising works, visit the Network Advertising Initiative (NAI):
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Do Not Track

Please note: our Site does not alter its data collection and use practices when we detect a “Do Not Track” signal from your browser.

Your Rights (for European Residents)

If you are a resident of the European Union (EU), you have the right to:

  • Access, correct, update, or delete your personal information

  • Withdraw consent for processing

  • Request a copy of the personal data we hold about you

To exercise these rights, please contact us using the details below.

We process your information to fulfill contracts (such as processing orders) or pursue legitimate business interests. Please note that your data may be transferred outside of Europe, including to the United States and Canada.

Data Retention

We retain your Order Information for our records unless and until you request its deletion.

Changes

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will always be published on this page.

Contact Us

For questions, concerns, or data-related requests, please contact us:

My Vitality Group LLC
📍 8301 State Line Rd., Ste 220, Kansas City, MO 64114
📧 Email: support@myvitaray.com
📞 Tel (US): +1 (541) 568-7159
📞 Tel (UK): +44 7446 281126
🕘 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM

My Vitality Group LTD
📍 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
📧 Email: support@myvitaray.com
📞 Tel (US): +1 (541) 568-7159
📞 Tel (UK): +44 7446 281126
🕘 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM

My Vitality Group Limited
📍 Room 1D, 2nd Floor, Fu Tao Building, 98 Argyle Street, Mong Kok, Kowloon, Hong Kong
📧 Email: support@myvitaray.com
🕘 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM